General questions

  • What is XXSIM?

    XXSIM is the best roaming solution ever, providing free received calls in more than 134 countries. We target business travellers, nomad people and private people who leave their countries at least once a year, for vacations, for work or for visiting the family. It's a SIM card that will replace your local SIM card when you are abroad.

  • Where can I buy XXSIM?

    You can buy XXSIM online as well as from one of our partners worldwide.

  • What is the price for an XXSIM?

    The XXSIM Card comes in a 3-in-1 SIM format for EUR 12.

  • How much are the shipping fees?

    We offer free shipping worldwide.

  • Are you shipping worldwide ?

    Yes, we are shipping worldwide.

  • How can I pay ?

    We have three different payment methods on our website: Visa, Mastercard and PayPal.

  • Is your website secured ?

    Yes, we use the Secure 256 bit SSL technology, also used by banks worldwide to secure transactions on their websites.

  • How long will it take to receive my XXSIM?

    Your XXSIM will be sent by a priority universal postal service within 24 hours (excluding week-ends and public holidays). It can take 1 to 7 working days depending on the destination.

  • Why do I have to pay for the support?

    Because we offer an online support for free by email. We detected that people usually call for questions already posted in the FAQ... If you call us, because you are in a critical situation, we'll call you back to solve the problem.

  • Is it possible to open a SIP trunk on request?

    For large companies, organizations and public sector customers, it’s possible to open a SIP trunk on your PBX on request. The calls to XXSIM are free. Please contact us. When receiving a call through a SIP trunk, EUR0.15/min will be charged from the XXSIM balance